Support
Contact us
Email support@terrainhealth.app. A person reads every message and replies by email.
Your account
- An account is optional. Without one, nothing is synced to Terrain's cloud.
- To sign in or create an account, open You, then Settings. Sign in with Apple and email both work.
- To delete your account, open You, then Settings, then Delete account (shown once you are signed in). It deletes your account and everything synced to it. If you used Sign in with Apple, you can also remove Terrain from your Apple ID in iOS Settings, under your name, then Sign in with Apple.
- Signing out clears Terrain's data from that iPhone. Signing back in brings it back.
Terrain Pro
- Terrain Pro adds any longer movement form on demand, your read history beyond the last week, two-week felt trends and the seasonal re-check. The daily check-in, read, recipe and movement, every acupressure point, the short movements and every caution are always free.
- To restore a subscription on a new iPhone, open You, then Settings, then Restore purchases.
- To change or cancel it, open You, then Settings, then Manage subscription, or open your Apple Account's Subscriptions in the iOS Settings app. Cancel at least 24 hours before the period ends to stop the next renewal.
- Apple handles billing and refunds. To ask Apple for a refund, visit reportaproblem.apple.com.
Your data
In the app, You, then What Terrain knows, lists everything Terrain keeps and who else receives something. The Privacy Policy says the same in full. To ask for a copy of your data or for its deletion, email us.
A note on wellness
Terrain is for wellness and education. It is not medical advice and is not a medical device. Talk to a qualified healthcare provider about any health concern.